When Best Western bills Angela Williams-McGill twice for the same night, she incurs a bank overdraft fee and then waits months for a refund. But the hotel never pays her back, and all she has to show for her efforts is a claim number. Is there anything she could have done to prevent this? And what about the refund?
On the surface, the largest hotel firms should be standard bearers for corporate citizenship. After all, they make their money introducing guests to new cultures and pristine landscapes, so they have an interest in preserving the environment and supporting the local community. They spend billions each day on heating and water, and as the ubiquitous notes in hotel bathrooms urging us to save our towels can attest, they are acutely aware of the need to conserve these resources and reduce that cost. Like all consumer brands, they know the reputational risks of entanglement in labor or human rights abuse.
Twenty years ago, China basically had two styles of tourist lodging: high-end hotels aimed at pleasing business travelers and dignitaries, and hostels and cheap guesthouses where amenities were wildly unpredictable.
Locals call this part of the Florida Panhandle "the Forgotten Coast," but spend a weekend in Apalachicola, and you'll never forget it. This unspoiled town of roughly 3,000 residents boasts adorable boutiques, cozy dining nooks and quirky oyster joints. It's the perfect place to hide away for a few days and blend in with the locals.
I am writing this to you at some time from some place, but I have no idea when or where that is in relation to you, to myself, to where I'm going today, or to where I've been. It's finally happene...
HONG KONG Best Western Rosedale on the Park Room rate: $97 Fine print: Close to the convention center, so it books up when big trade shows are in town.
Dear Annie: I've been offered what I think is a great opportunity with an e-commerce startup. The only thing that bothers me is that the company wants me to sign a noncompete agreement that would p...
When Best Western bills Angela Williams-McGill twice for the same night, she incurs a bank overdraft fee and then waits months for a refund. But the hotel never pays her back, and all she has to show for her efforts is a claim number. Is there anything she could have done to prevent this? And what about the refund?
On the surface, the largest hotel firms should be standard bearers for corporate citizenship. After all, they make their money introducing guests to new cultures and pristine landscapes, so they have an interest in preserving the environment and supporting the local community. They spend billions each day on heating and water, and as the ubiquitous notes in hotel bathrooms urging us to save our towels can attest, they are acutely aware of the need to conserve these resources and reduce that cost. Like all consumer brands, they know the reputational risks of entanglement in labor or human rights abuse.
Twenty years ago, China basically had two styles of tourist lodging: high-end hotels aimed at pleasing business travelers and dignitaries, and hostels and cheap guesthouses where amenities were wildly unpredictable.
Locals call this part of the Florida Panhandle "the Forgotten Coast," but spend a weekend in Apalachicola, and you'll never forget it. This unspoiled town of roughly 3,000 residents boasts adorable boutiques, cozy dining nooks and quirky oyster joints. It's the perfect place to hide away for a few days and blend in with the locals.
I am writing this to you at some time from some place, but I have no idea when or where that is in relation to you, to myself, to where I'm going today, or to where I've been. It's finally happene...
HONG KONG Best Western Rosedale on the Park Room rate: $97 Fine print: Close to the convention center, so it books up when big trade shows are in town.
Dear Annie: I've been offered what I think is a great opportunity with an e-commerce startup. The only thing that bothers me is that the company wants me to sign a noncompete agreement that would p...
We asked locals to recommend child-friendly hotels and restaurants near each of the dinosaur facilities. The restaurants are all low- to mid-priced. The hotel rates are for one weekend-night stay f...
Every frequent traveler knows that if you often fly the same airline, stay at the same hotel chain or rent from the same car agency, you'll be rewarded for your loyalty with miles or points good fo...
You're here!" says the Swedish voice. "Brilliant!" It's 2:10 at the Ice Hotel, a bit past check-in, and our guide at the world's largest igloo is pleased to see that I haven't fled--yet--for the wa...
Got georgia on your mind? coming up short of the $50,000 needed for so-called patron status on prime digs and gold-medal tickets for the first Summer Games on U.S. soil in 11 years? Not to worry, s...
Now that buying at discount is clearly the '90s way to shop, it's little wonder that clubs and services that sell consumers discounted travel are gaining favor. The majority, says Ed Perkins at Con...
Welcome to a year of fabulous travel bargains. Business has been lackluster throughout 1991, with occupancy rates at U.S. resorts now hovering at 66%, down from 69% in 1990, and with business trave...
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