Complete coverage on

Consumer Protection

The Consumer Product Safety Commission is suing the maker of popular high-powered magnet "desk toys" to get them to stop selling their products, an agency spokesman said Wednesday.

Latest Stories

Feds warn drivers about auto loan modification scamsupdated: Thu Apr 05 2012 19:35:00

After years of focusing on home mortgage scams, the Federal Trade Commission is turning its sights on what it calls bogus auto loan modifications. The FTC says fraud artists are moving from mortgage loan modification schemes and targeting consumers who are underwater on their auto loans.

CNNMoney: Identity thefts tops list of consumer complaintsupdated: Sun Mar 04 2012 08:31:00

For the 12th year in a row, identity theft was the number one consumer complaint -- irking consumers more than debt collectors, imposter scams and shady credit repair companies.

CNNMoney: Reebok settles with FTC over butt-shaping shoesupdated: Wed Sep 28 2011 14:36:00

Reebok got a kick in the keester on Wednesday. The Federal Trade Commission announced that the company had to pay $25 million for "deceptively" advertising its shoes for having buttock-toning abilities.

7 tons of ground beef recalled due to possible E. coliupdated: Thu Mar 10 2011 18:05:00

A Kansas company has recalled more than 14,000 pounds of ground beef due to possible E. coli contamination, federal authorities have announced.

CNNMoney: FTC sues 'earn $10,000-a-month' counselorupdated: Wed Mar 02 2011 13:45:00

The Federal Trade Commission has filed suit against three companies that allegedly served as fronts for scams, including fraudulent promises to help customers earn $10,000 a month from lucrative Internet businesses.

CNNMoney: Toyota recalls 2.17 million more carsupdated: Thu Feb 24 2011 16:20:00

Toyota is recalling 2.2 million vehicles to correct problems that can cause gas pedals to become stuck in floormats.

CNNMoney: Would Foursquare referral fees be legal?updated: Thu Nov 04 2010 10:30:00

Foursquare founder Dennis Crowley kicked up a firestorm last week when he said users "should get some kind of referrer's fee" when they get their online followers to buy items like movie tickets.

Nissan recalls more than 2.1 million vehicles worldwideupdated: Thu Oct 28 2010 11:40:00

Nissan is recalling more than 2.1 million vehicles worldwide over engine problems, the automaker said Thursday.

CNNMoney: Honda recalling nearly half a million carsupdated: Mon Oct 25 2010 08:21:00

Honda has announced a recall of nearly half a million vehicles with brake problems, just days after Toyota announced a similar recall.

CNNMoney: Toyota, Honda recall U.S. vehicles for brake problemupdated: Thu Oct 21 2010 16:12:00

Toyota is recalling 740,000 vehicles sold in the United States because of potentially unsafe brakes, adding to the automaker's 2010 recall woes.

CNNMoney: What to do if your child's toy is recalledupdated: Fri Oct 01 2010 11:10:00

Toy manufacturer Fisher-Price announced the recall of over 10 million children's products and toys on Thursday.

CNNMoney: POM Wonderful charged with selling snake oilupdated: Mon Sep 27 2010 19:27:00

Despite being rich in antioxidants, pomegranate juice is probably not an effective treatment for heart disease and other serious health conditions.

CNNMoney: Bits of plastic lead to Perdue nugget recallupdated: Tue Jul 20 2010 12:03:00

Perdue Farms is recalling 91,872 pounds of frozen chicken nuggets because some of the products may contain pieces of plastic, the company said Tuesday.

CNNMoney: FTC smacks Twitter for privacy lapsesupdated: Thu Jun 24 2010 13:50:00

Twitter agreed to settle charges that it "deceived customers" and failed to protect their personal information, the Federal Trade Commission said Thursday.

CNNMoney: Senate panel mulls consumer protection dealupdated: Tue Mar 02 2010 15:33:00

The Senate might break its impasse on financial overhaul if it moves forward with a proposal that would put a consumer financial protection watchdog inside the Federal Reserve.

CNNMoney: Relatively few complain about Toyotaupdated: Wed Feb 10 2010 17:09:00

Despite a torrent of high-profile recalls that have tarnished Toyota's once stellar reputation, a study published Wednesday reveals that the automaker actually gets fewer customer complaints per car than the majority of its competitors.

CNNMoney: FTC sues Intel over chip dominanceupdated: Wed Dec 16 2009 14:07:00

The Federal Trade Commission said Wednesday it is suing Intel Corp., the world's largest chipmaker, for alleged anticompetitive practices.

CNNMoney: 24,000 baby beds recalled after 2 deathsupdated: Tue Dec 08 2009 15:06:00

The federal agency in charge of product safety announced the recall of 24,000 Amby Baby hammocks after reports of two infants dying from suffocation in the beds.

Vicks nasal spray recalled over bacteriaupdated: Fri Nov 20 2009 16:56:00

Procter & Gamble is recalling Vicks Sinex nasal spray in the United States, Britain and Germany after finding it contained bacteria, the company said.

Should I buy the extended warranty?updated: Tue Nov 03 2009 11:40:00

It's getting to be that time of year again: The leaves change, the temperature drops, and we redecorate our living rooms, desks, cars, and backpacks with shiny new electronics.

Fortune: The last thing consumers need: a new agencyupdated: Thu Jul 02 2009 11:52:00

In his latest astutely staged gesture as grand economic reformer, President Obama this week directed his Treasury Department to deliver to Congress a 153-page bill creating a new agency to protect unwitting consumers against devious lenders.

CNNMoney: Obama wants shield for consumersupdated: Tue Jun 16 2009 14:29:00

When President Obama takes the podium on Wednesday to talk about his proposals for avoiding the next financial crisis, he is expected to unveil one idea that speaks directly to consumers and their pocketbooks.

CNNMoney: Consumers gain clout in Washingtonupdated: Fri May 29 2009 16:13:00

Meet Washington's new power brokers on the economy: Consumer advocates.

How to get car's A/C blowing cold againupdated: Wed May 27 2009 12:01:00

Car expert Tom Torbjornsen answers a letter from a auto owner:

Dealership closing 101: What you need to knowupdated: Tue May 26 2009 01:12:00

Chrysler and General Motors announced this week that they would shrink their dealer base in the U.S.

CNNMoney: FTC declares war on car warranty 'robocalls'updated: Fri May 15 2009 13:24:00

The Federal Trade Commission is attempting to shut down three companies that the agency alleges have bombarded millions of consumers since 2007 with deceptive "robocalls" to sell them phony extensions to their original vehicle warranties.

Is it OK to change oil at chain shop?updated: Thu Apr 23 2009 09:08:00

Car expert Tom Torbjornsen answers a letter from a auto owner:

Tips for buying used carsupdated: Thu Apr 02 2009 16:21:00

The main "ups" of buying a used car are the lower initial purchase price, as well as lower property taxes (where applicable) and insurance costs. The main "downs" of buying a used car are that it's a used car, not new -- so there's no new car warranty and you are more vulnerable to used car problems that could cost you money, as well as aggravation.

Money Magazine: Extended warranties and bankruptcyupdated: Tue Mar 31 2009 17:42:00

Q. I bought a plasma TV from Circuit City last year and paid for an extended warranty. Now that the company is going out of business, what happens to the warranty? - Brad Singleterry, Houston

CNNMoney: Uncle Sam wants to warranty your carupdated: Mon Mar 30 2009 14:25:00

Is it safe to buy a new car from General Motors or Chrysler right now? President Obama says it is and he is putting money up to guarantee it.

Auto financing -- avoid these pitfalls updated: Wed Feb 11 2009 09:48:00

Congratulations. You've successfully negotiated the purchase price of your new or used car or truck. You've made a great deal.

What you should know about lemon lawsupdated: Fri Jan 09 2009 08:44:00

If your steak is undercooked (or just plain mangy) you can always send it back -- or at least get a refund.

Home warranty: Why get one now?updated: Tue Dec 30 2008 09:07:00

When she put her six-year-old Seattle, Washington, home on the market a few months ago, real estate broker Reba Haas knew darn well she needed an edge.

Practical advice about car warrantiesupdated: Fri Dec 26 2008 09:28:00

"Isn't it covered under my warranty?" This question is asked thousands of times a day in dealership service departments around the country.

CNNMoney: High court backs tobacco suitupdated: Mon Dec 15 2008 13:01:00

Tobacco companies can be sued under state laws for deceptive advertising of "light cigarettes," the Supreme Court ruled in a closely divided ruling Monday.

CNNMoney: Fear of a worthless car warrantyupdated: Fri Dec 12 2008 16:57:00

General Motors has repeatedly said that "bankruptcy is not an option," largely because it's afraid no one will want to buy from a carmaker that might go under, leaving customers with a worthless warranty.

Contaminated meat recalledupdated: Mon May 05 2008 12:14:00

A company is recalling nearly 300,000 pounds of meat because of contamination fears. CNN's Elizabeth Cohen reports.

Are dealer extras worth the money? updated: Fri Apr 11 2008 09:00:00

Okay, you've decided what model of car you want to buy. And you know, more or less, how much you want to spend -- or how much you can afford. You've kicked tires, talked to salesmen, taken a few shiny new numbers for a test-drive and you're ready to make the deal.

Humane Society blasted for late release of video in beef recallupdated: Tue Feb 26 2008 22:10:00

The Humane Society of the United States is partly responsible for the magnitude of the largest beef recall in the nation's history, Agriculture Secretary Ed Schafer said Thursday.

'Downer' cow abuse allegedupdated: Tue Feb 26 2008 22:10:00

A company where rough treatment of cows was caught on video agrees to a record beef recall. CNN's Judy Echavez reports.

USDA on beef recallupdated: Tue Feb 26 2008 22:05:00

CNN's Kiran Chetry talks with an assistant administrator for the USDA about the largest beef recall in U.S. history.

USDA: Most recalled beef has probably been eatenupdated: Tue Feb 26 2008 22:05:00

Federal officials are trying to track down the 143 million pounds of beef recalled Sunday, but they say that most of it has probably been eaten.

CNNMoney: Cars: Handling the deal after the dealupdated: Fri Feb 15 2008 10:46:00

You can spend hours negotiating the price of a new car, but even after you shake hands, the wheeling and dealing is far from over.

Should you buy a 'certified' used car?updated: Mon Jan 14 2008 10:53:00

Big Al, the used car dealer with that small lot down on the corner, may be your mother's cousin, but that doesn't mean you'll get the best used car deal in town from him. He sells all brands of cars, has no visible shop or mechanical staff, and he is the only one that stands behind the quality of his cars ... until the rear tires clear his driveway.

From stinky to safety -- car questionsupdated: Thu Jan 10 2008 10:25:00

Here are some frequently asked automotive questions put to expert Tom Torbjornsen.

CNNMoney: Toy makers close in on safety planupdated: Thu Dec 20 2007 16:15:00

Toy industry executives met Thursday to hammer out tough new safety measures for toy makers, including a requirement that would make testing mandatory.

What to ask a private seller before you buy a used carupdated: Wed Dec 19 2007 12:08:00

Buying a brand new car with a complete, free, factory warranty is one thing. Buying a certified used car from a dealership is usually a worry-free proposition, too. But buying a used car from someone you don't know is another thing entirely.

Mattel CEO: 'Rigorous standards' after massive toy recallupdated: Thu Nov 22 2007 13:06:00

The CEO of Mattel Inc. insisted Tuesday that his company has "rigorous standards" and apologized as the company was forced to recall millions of toys for the second time in two weeks.

Fallout from hazardous toysupdated: Thu Nov 22 2007 13:06:00

CNN's Allan Chernoff reports on reactions from the public, government and Mattel after the company's latest toy recall.

Trouble in toylandupdated: Tue Nov 20 2007 13:22:00

Toy recalls this year have shocked America but dangerous items are still on store shelves, an advocacy group says.

CNNMoney: Bush backs tougher product safety measuresupdated: Tue Nov 06 2007 13:45:00

President Bush on Tuesday said he backed tougher product safety measures that would give mandatory recall authority to the Food and Drug Administration and increase penalties on companies that import unsafe products into the United States.

Food, toy safety targetedupdated: Tue Nov 06 2007 13:45:00

HHS Secretary Mike Leavitt discuss proposed new powers for agencies that regulate food and consumer goods.

Doctor says grout sealer caused 'chemical pneumonia'updated: Tue Oct 30 2007 17:36:00

Dr. Walter Friedel had successfully completed plenty of do-it-yourself projects around his New Jersey home. So when he bought Stand 'n Seal tile grout sealer from Home Depot in October 2005, he never imagined it might make him sick.

CNNMoney: Congress said to eye stronger safety agencyupdated: Tue Oct 30 2007 04:41:00

Legislation that would overhaul the federal agency in charge of consumer product safety is making it way through Congress, according to published reports.

CNNMoney: Baby seats recalled after 28 head injury reportsupdated: Thu Oct 25 2007 15:07:00

About 1 million baby seats sold at major U.S. retailers are being recalled after the Consumer Product Safety Commission received 28 reports of serious head injuries, including three skull fractures, after young children fell out of the seats when they were placed on tables.

CNNMoney: Hype alert: The real 'Best new car warranty'updated: Thu Oct 11 2007 09:34:00

Chrysler recently instituted a "lifetime" - yes, your lifetime - powertrain warranty for its Chrysler, Dodge and Jeep vehicles. If you're shopping for a car and comparing warranty coverage, "lifetime" sounds tough to beat.

More lead-paint toy recalls coming, source saysupdated: Thu Sep 27 2007 09:33:00

More toys with lead-contaminated paint will be recalled in the coming weeks, a source with knowledge of the announcements said Wednesday.

Time.com: 'Do Not Call' List to Expireupdated: Fri Sep 21 2007 13:15:00

The cherished dinner hour void of telemarketers could vanish next year for millions of people when phone numbers begin dropping off the national Do Not Call list

CNNMoney: 1 million Chinese-made cribs recalledupdated: Fri Sep 21 2007 06:18:00

About one million Chinese-made, Simplicity brand cribs are being recalled after three infants died and seven were trapped when the drop side of cribs detached causing a dangerous gap, according to the Consumer Product Safety Commission.

Protecting U.S. produceupdated: Fri Sep 21 2007 06:18:00

What changes in regulation have been made to protect produce? CNN's Allan Chernoff explains.

CNNMoney: Telemarketers: They have your numberupdated: Fri Sep 21 2007 05:50:00

The cherished dinner hour void of telemarketers could vanish next year for millions of people when phone numbers begin dropping off the national Do Not Call list.

CNNMoney: Third Mattel toy recallupdated: Thu Sep 13 2007 05:55:00

Third Mattel toy recall

CNNMoney: China points finger for product problemsupdated: Thu Sep 13 2007 05:55:00

A top Chinese official blames importers, exporters and illegal companies for problems with certain products sent from his country to the United States, and declined Thursday to directly express government regret for the incidents.

CNNMoney: China to eliminate lead paint in toy exportsupdated: Thu Sep 13 2007 05:25:00

The U.S. Consumer Product Safety Commission announced Tuesday an agreement with Chinese officials aimed at stopping the use of lead paint on Chinese-made toys that are exported to the United States.

CNNMoney: Mattel CEO contrite before Senateupdated: Wed Sep 12 2007 02:53:00

Mattel CEO Robert Eckert made another public apology Wednesday over unsafe toys that were made in China, and sought to convince a Senate panel that the company was determined to avoid more recalls in the future.

CNNMoney: FTC criticizes misleading mortgage adsupdated: Tue Sep 11 2007 02:22:00

The Federal Trade Commission said Tuesday it warned more than 200 companies about "potentially deceptive" mortgage advertisements that give borrowers a false impression of the cost of home loans.

CNNMoney: Mattel CEO to face Congress, report saysupdated: Fri Sep 07 2007 07:46:00

Mattel and its CEO will face questions from House and Senate panels in the coming weeks about procedures for alerting federal regulators about hazardous toys and the problems of recalls of products made in China, according to a published report.

CNNMoney: Mattel announces third toy recallupdated: Wed Sep 05 2007 02:36:00

The Consumer Product Safety Commission, in cooperation with Mattel, announced a recall of 844,000 toys that contain excessive levels of lead paint Tuesday night - the third such recall of Chinese-manufactured toys by Mattel this summer.

CNNMoney: Mattel seen facing safety probeupdated: Tue Sep 04 2007 08:11:00

The Consumer Product Safety Commission is investigating whether Mattel "knowingly" withheld information regarding potential safety risks associated with its toys that were involved in a major recall last month, according to a published report Tuesday.

Time.com: Tainted Pet Food Vs. Lead-Paint Toysupdated: Thu Aug 23 2007 18:00:00

When it comes to consumer recalls, do we care more about our pets than our children?

CNNMoney: Spitzer: Recalled toys found in storesupdated: Fri Aug 17 2007 04:12:00

New York Governor Eliot Spitzer vowed Friday to take legislative action on the recent federal recall of lead-contaminated and hazardous toys because it does not require retailers to take the products off store shelves.

CNNMoney: Trouble in the toy boxupdated: Thu Aug 16 2007 01:37:00

Mattel announced another major recall of toys made in China, feeding international worries about the safety of products made in China. What can you do to keep your child safe?

CNNMoney: Still for sale: Bibs with leadupdated: Tue Aug 14 2007 21:12:00

Certain vinyl baby bibs sold at Toys "R" Us stores appear to be contaminated with lead, but this latest Chinese-made product to raise safety concerns is not being recalled.

CNNMoney: Mattel's Fisher-Price recalls 1.5M toysupdated: Thu Aug 02 2007 00:57:00

Mattel Inc.'s Fisher-Price division is issuing a global recall of 1.5 million toys made in China because their paint may contain too much lead, marking the latest in a string of recalls that have fueled U.S.-China tensions over the safety of Chinese products.

Fireworks injury scar fades, memory doesn'tupdated: Fri Jul 06 2007 03:30:00

The scar has faded over his left eye, but the fireworks injury that Tony Wittmann suffered when he was 17 taught him a lesson that he hasn't forgotten.

Fireworks could spark dangerupdated: Fri Jul 06 2007 03:30:00

Fireworks could spark danger

Time.com: A Win for Consumer Advocatesupdated: Tue May 29 2007 16:25:00

President Bush's choice to head the Consumer Product Safety Commission withdraws. It's a rare setback for the Administration's crusade to turn lobbyists into regulators

Money Magazine: Field Test: 5 lightweight bagsupdated: Fri Apr 27 2007 11:28:00

With many airlines adopting new baggage-weight restrictions, luggage manufacturers have shaved pounds off their suitcases. How does that affect durability?

Fortune: Is Honda really the 'safety' company?updated: Mon Apr 02 2007 09:59:00

According to last Friday's New York Times, Honda is aiming to be known as the safety company. Honda, says the Times,"is promoting safety as an essential part of its public image" and "wants to join Volvo as an automaker best known for safety."

CNNMoney: Customer satisfaction hits all-time highupdated: Tue Feb 20 2007 03:27:00

Customer satisfaction among American consumers for a wide range of goods and services reached an all-time high at the end of 2006, according to a survey of consumers published Tuesday.

CNNMoney: Top 5 consumer complaintsupdated: Wed Feb 07 2007 16:40:00

Of the more than 670,000 consumer fraud complaints made to the Federal Trade Commission in 2006, identity theft was the biggest category of reported cases, accounting for 36 percent of calls.

CNNMoney: How to avoid car-financing trapsupdated: Mon Jan 08 2007 09:47:00

With all those cool cars at the Detroit Auto Show, it's tempting to start your search for a new set of wheels. But before you step foot in a dealership, you need to know how to avoid car financing traps.

CNNMoney: Holiday shopping: Toying with safetyupdated: Thu Nov 16 2006 13:37:00

The holidays may conjure images of sugarplums and fairies...and let's face it... toys for children of all ages. But it's not all fun and games.

Best used-car programsupdated: Mon Nov 06 2006 11:31:00

Volkswagen has the best "certified pre-owned" car program of any non-luxury brand, according to a survey by IntelliChoice.com.

Money Magazine: Behind the Buzzupdated: Wed Nov 01 2006 00:01:00

THIS MONTH: Detroit's new warranties

CNNMoney: IBM, Lenovo recall 526,000 laptop batteriesupdated: Thu Sep 28 2006 13:26:00

IBM and computer maker Lenovo announced Thursday a recall of 526,000 laptop batteries worldwide made by Sony Corp. because of a fire risk.

CNNMoney: GM to offer longer warrantiesupdated: Wed Sep 06 2006 10:10:00

General Motors Corp., struggling to stem continued market-share losses and lift the perception of poor quality, on Wednesday announced a 100,000-mile, five-year powertrain warranty.

CNNMoney: FTC wrings concession from Austin realtorsupdated: Thu Jul 13 2006 14:55:00

The Federal Trade Commission (FTC) said Thursday that the Austin Board of Realtors agreed to end a policy the FTC claims violates anti-trust laws and harms consumers by inflating costs.

Money Magazine: Deal or No Deal?updated: Sat Jul 01 2006 00:01:00

Just like the mysterious "banker" on Deal or No Deal, sellers of all sorts dangle tempting offers before you. And like the contestants on the TV show, you're often left trying to make a decision wi...

CNNMoney: Tiffany rattles recalledupdated: Wed Jun 28 2006 11:01:00

Tiffany and Co. agreed to pay a $262,500 civil penalty to settle allegations that it failed to report a hazard with its infant teether rattles, the Consumer Product Safety Commission (CPSC) said Wednesday.

CNNMoney: Getting off the gridupdated: Thu May 11 2006 11:29:00

Wish you could sever the ties to your electric company? With alternate energy it may just be possible.

CNNMoney: U.S. cracks down on 'credit repair' scamsupdated: Thu Feb 02 2006 12:37:00

Government regulators are cracking down on companies that claim to remove negative information from consumer credit reports.

CNNMoney: ChoicePoint to pay $15M in finesupdated: Fri Jan 27 2006 05:58:00

The Federal Trade Commission has levied the largest fine in its history against consumer data broker ChoicePoint Inc. for the company's failure to protect consumer privacy and violations of federal laws that resulted in 800 cases of identity theft.

CNNMoney: Alternative heat sourcesupdated: Wed Jan 11 2006 15:19:00

Home heating costs are expected to be about 25 percent higher this year. What's even more chilling is that during the winter months, there is at least one death a day from alternative heating sources, according to the Consumer Product Safety Commission.

CNNMoney: Don't get suckered on exercise gearupdated: Mon Jan 09 2006 13:40:00

Every new year we make the same promise to shed some pounds. If you're not the gym type, Five Tips is going to tell you what you'll want to know before investing in exercise equipment.

CNNMoney: 10 most dangerous toysupdated: Thu Nov 17 2005 10:04:00

What do dolls and ponies have in common with crossbows and energy beam blasters? They're all toys that have the potential to cause childhood injuries, or even death, according to an organization advocating toy safety.

CNNMoney: Food processors recalledupdated: Wed Sep 07 2005 07:41:00

A federal safety agency announced Wednesday the recall of approximately 1.5 million food processors due to risk of cuts or amputation of a finger tip.

We recommend