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Etiquette and Manners

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Generations share same birthdayupdated: Thu May 10 2012 07:55:00

January 4 is a special day for the Stiff family of Sylvania, Ohio, as four generations share the same birthday.

Hoodie hypocrisy? Some in House say dress code selectively enforcedupdated: Fri Mar 30 2012 17:48:00

Rep. Bobby Rush's hoodie on the House floor sure got attention.

15 international food etiquette rules that might surprise youupdated: Wed Feb 29 2012 11:58:00

You have good manners, right? After all, you (usually) keep your elbows off the table and say "Please pass the salt," right? But when you head abroad, things get a little more complicated. Case in point: Rest your chopsticks the wrong way, and you might remind a Japanese friend of their grandmother's funeral (Rule 2).

How can I politely correct people?updated: Wed Feb 22 2012 07:56:00

Michelle Slatalla helps you navigate uncomfortable conversations and how to politely correct friends or relatives when they're wrong.

The tricky politics of political discourse in the workplaceupdated: Tue Jan 31 2012 09:44:00

It seemed like a harmless comment, or so Mario Almonte thought at the time.

Should your mate get your airline upgrade?updated: Thu Jan 05 2012 08:01:00

When it comes to relationship minefields, watch out for frequent flier miles.

Facebook apps go beyond 'like' featureupdated: Sat Dec 31 2011 05:59:00

Facebook founder Mark Zuckerberg explains Facebook's new apps that allow users to connect in different ways.

The etiquette of constant photos, Facebookupdated: Sat Dec 31 2011 05:59:00

Your photo-happy friends may be capturing posed group shots and crazy candids at New Year's Eve parties this weekend, but sometimes you just don't want to be photographed.

Paring down the holiday shopping list: Who makes the cut?updated: Wed Dec 14 2011 10:33:00

Michele McGraw used to give holiday gifts to nearly everyone who played a supporting role in her family's life: teachers, bus drivers, the mailman, the paperboy.

Christmas tree fires: Fast and furiousupdated: Wed Dec 14 2011 10:33:00

The Consumer Product Safety Commission demonstrates how quickly a Christmas tree can burn out of control.

CNNMoney: Holiday tipping: How much to give in tough timesupdated: Tue Dec 13 2011 05:16:00

'Tis the season to show your appreciation for the help you've received throughout the year. And when it comes to saying thanks, cash is best.

Workplace lunch dilemmas: Who pays!? updated: Tue Nov 29 2011 12:08:00

There always seems to be some awkward confusion when having a meal with co-workers or managers. No one is certain what's happening when the bill arrives and the awkward faux-shuffling for wallets and pocketbooks occurs. Everyone is secretly hoping that the top dog at the table is just going to foot the bill. But if that company card isn't whipped out, that upper-lip sweat begins to form at the thought of splitting that check nine ways.

How to tell family you're staying at a hotelupdated: Tue Nov 01 2011 16:14:00

It's time. Or at least very close to the time when holiday hosts and guests start thinking about recipes and menus, housekeeping and houseguests.

Hotel housekeeping: Do you tip?updated: Thu Aug 25 2011 12:49:00

Business traveler Bob Logan always tips hotel housekeepers, but he still has questions about the best way to do it.

How to stand up to rude co-workerupdated: Wed Jun 01 2011 13:36:00

Unfortunately, rude co-workers are common. Disrespectful, bad-mannered co-workers exist at virtually every workplace and communicating with them can put a major damper on your day. As you deal with the problem, it's important to not take their behavior to heart, experts say.

Love (letters) hath a price: $134,500 when author is Jackie Kennedyupdated: Thu May 19 2011 20:54:00

What price love -- or more accurately, what price a love letter?

For sale: Teenage love (or not) letters by Jackie Kennedy Onassisupdated: Fri Apr 22 2011 20:19:00

Letters by a teenage Jacqueline Bouvier Kennedy Onassis to her Harvard boyfriend in the late 1940s show the future first lady writing about adolescent love, kissing and her loathing of attending a finishing school.

A royal wedding etiquette lessonupdated: Fri Apr 22 2011 05:58:00

CNN's Isha Sesay gives Anderson Cooper a lesson in royal etiquette prior to next week's royal wedding.

Spreading the netiquette gospel at workupdated: Wed Feb 02 2011 11:47:00

You, of course, are a paragon of good internet behavior at work. You send crisp, polite e-mails, you tuck away your smartphone upon entering your cube, and you wouldn't dream of fooling around on Facebook or Quora during the day.

Rounding up advice on gift etiquetteupdated: Wed Dec 22 2010 12:54:00

Santa Claus faces one easy gift decision: naughty or nice. Nice kids get gifts, naughty ones don't.

Gift advice from the experts -- and you!updated: Thu Dec 16 2010 09:26:00

Let the countdown begin. Not to stress you out (ok, maybe a little!) but you officially have eight days to finish your holiday shopping -- less time if you have to ship your gifts, and even less if you're reading this the day after it was published.

Air rage: Is reclining your seat a right?updated: Thu Dec 09 2010 07:38:00

The passenger in seat 9C was ready for a nap after takeoff, so he pushed the button on his armrest and reclined -- straight into the path of someone who apparently wouldn't have it.

CNNMoney: Thanksgiving gift givingupdated: Fri Nov 12 2010 14:42:00

Although Thanksgiving is not a traditional gift giving holiday like Christmas, Hannukah or even Valentine's Day, if you are invited to someone's house for the holiday dinner, you won't want to show up empty handed.

Gift giving etiquette: Can I ask for cash?updated: Thu Nov 11 2010 17:29:00

Maybe you're strapped for money in the recession -- there are bills to pay, mouths to feed. Maybe you're sick of receiving sweaters you never wear.

Ex-flight attendant blames 'perfect storm of bad manners' for outburstupdated: Wed Oct 27 2010 10:25:00

Months after he told off a passenger over a plane's public address system, a former JetBlue flight attendant told CNN's Larry King on Tuesday that "a perfect storm of bad manners" triggered his much ballyhooed outburst.

Slater describes the 'perfect storm'updated: Wed Oct 27 2010 10:25:00

Former JetBlue flight attendant Steven Slater explains the "perfect storm of bad manners" that preceded his plane exit.

Fortune: Is cubicle etiquette an oxymoron?updated: Fri Oct 22 2010 08:35:00

Dear Annie: Am I the only one who wonders what ever happened to good manners? I'm not even that old (37), but it seems to me that people used to make more of an effort to be polite at work and practice certain basic courtesies. Now, it seems the workplace has gotten so casual that anything goes.

CNNMoney: Flying to a wedding? Pay less for the giftupdated: Thu Sep 23 2010 10:52:00

Q. If I'm flying to a wedding in the Caribbean, is it okay to spend less on the gift than I normally would due to my travel expenses? -- B., Simpsonville, S.C.

Answers to your netiquette questions revealed!updated: Wed Jul 14 2010 08:46:00

The ground rules for online courtesy gelled sometime in the late '90s: Don't swear on public forums. Zip large files before sending. AVOID WRITING IN CAPS, AS IT IS RUDE TO CYBERSHOUT.

Give kids social skills to get aheadupdated: Thu Jul 01 2010 12:49:00

The college students who showed up with bare midriffs and never contributed to discussions during Faye Rogaski's communication classes were surprised when they weren't picked for coveted internships and jobs.

Food fight: Meals are tricky in the skyupdated: Mon Apr 05 2010 07:48:00

Sandi Mays was flying home from a business trip recently when she was seated next to a couple who couldn't wait to eat. She, on the other hand, was about to lose her appetite.

Go to party without our houseguest?updated: Tue Jan 26 2010 08:55:00

Readers pose their etiquette questions and Real Simple's Modern Manners columnist tells them what they should and should not do.

A boyfriend no defense from getting hit onupdated: Wed Dec 02 2009 16:51:00

When did the term "boyfriend" become obsolete? I must have somehow missed the memo.

Does America need a time-out?updated: Fri Oct 30 2009 12:50:00

Rudeness isn't contagious -- but we all may be carrying the virus. Has rudeness become a chronic condition?

Worst interview faux pasupdated: Wed Oct 28 2009 09:47:00

Most job seekers have a case of the jitters before going on a job interview. Anxiety's normal, but almost always those butterflies were in your tummy for nothing. The interview goes well, you don't make any serious mistakes and you exhale the moment you walk out of the room.

Brides can be cheap, but not tackyupdated: Fri Oct 16 2009 11:21:00

Planning the celebration of a lifetime during the biggest financial crisis since the Great Depression is a daunting task, so it's no secret that many brides are cutting back. The average amount a couple is spending on their wedding this year is down more than $5,000 from 2008, estimates.

Civility: A thing of the past?updated: Mon Sep 21 2009 11:13:00

A politician, an athlete and an entertainer. What do they have in common? Some would say rude behavior. In less than a week, millions of people witnessed displays of anger and rage that have many wondering whether decorum is a thing of the past.

Where have our manners gone?updated: Mon Sep 21 2009 11:13:00

From Rep. Joe Wilson's outburst to Serena's tennis rant and Kanye stealing the show, its been a week of bad etiquette. TV's Top 5 Most Buzzed-About Momentsupdated: Sat Sep 19 2009 12:06:00

Nice girl Jordan finished first on Big Brother, Kanye's VMA faux pas, Guidling Light goes out after 72 years and more

House passes resolution criticizing Wilsonupdated: Wed Sep 16 2009 08:29:00

The House of Representatives on Tuesday formally admonished Republican Rep. Joe Wilson for shouting "you lie" during President Obama's speech to a joint session of Congress last week.

Wilson reacts to resolutionupdated: Wed Sep 16 2009 08:29:00

Rep. Joe Wilson says it's time to move on and focus on health care reform.

Rep. Wilson shouts, 'You lie' to Obama during speechupdated: Thu Sep 10 2009 08:27:00

A Republican House member shouted, "You lie" during President Obama's health care speech to Congress on Wednesday, and members of both parties condemned the heckling.

How to address women -- married, divorced, singleupdated: Tue May 26 2009 12:52:00

Although I don't plan to change my name when I get hitched this summer, I respect and appreciate every woman's right to choose what's best for her. I reject the notion some have expressed that when a woman takes her husband's last name she's giving up her identity.

Gym etiquetteupdated: Tue Feb 03 2009 13:06:00

Gym rats don't need to behave like rodents. CNN's Judy Fortin reminds us about gym etiquette.

Gym etiquette: Consider others when working outupdated: Tue Feb 03 2009 13:06:00

Exercise can be a sweaty proposition. And with millions of Americans jumping on the exercise bandwagon, all that perspiration can become downright messy.

How to be a heavenly houseguest -- and keep your sanityupdated: Mon Dec 01 2008 13:18:00

Shuffling through airport security in your socks or sitting in traffic may seem like a breeze compared with the stresses of settling in under the same roof with family.

Are you rude? Maybe you should think againupdated: Tue Nov 11 2008 09:34:00

Fed up with the rude behavior you experience day in and day out? Is it aggressive driving, co-workers who don't wash their hands or smokers who use the sidewalk as their personal ashtrays?

My friends are eco freaksupdated: Tue Nov 04 2008 12:29:00

Jay Byrne knows that his mother-in-law meant well when her two young grandchildren came to visit.

Greene: Voters scold the candidates about rudenessupdated: Tue Oct 14 2008 13:18:00

The attention spans of the two competing presidential campaign organizations being what they are -- with people sleep-deprived, bleary-eyed and tense with three weeks to go -- all political thought now is being given to tomorrow night's debate in Hempstead, New York.

Uh oh -- you said THAT at work?updated: Mon Aug 25 2008 17:51:00

Karen Giberson, president of Accessories Council, a nonprofit organization that stimulates consumer awareness and demand for fashion accessories, was scheduling an appointment with a major retailer to show it a new line of pantyhose. When confirming the meeting, the secretary asked who would be attending. Giberson replied, "Oh, just me and a bunch of great hose!"

Fortune: Roadtrip to China: 8 rules for work and playupdated: Thu Jul 17 2008 09:57:00

We've all been there: visiting a new country we inadvertently do or say something deemed offensive to locals. At best, we're embarrassed. At worst, we risk blowing a business deal or offending our hosts.

How to set a pretty tableupdated: Thu May 01 2008 09:14:00

Whether you're serving dinner, lunch, or brunch, follow these rules of the pretty table. Jonas Bros. 'Didn't Expect' White House Dinner Reactionupdated: Mon Apr 28 2008 11:24:00

"It's crazy," Nick Jonas says of how he and his siblings drove the crowd wild Seth Davis: Is it good for teams to go undefeated?updated: Fri Jan 11 2008 12:03:00

We have a pretty big story potentially brewing in college hoops. North Carolina, Memphis and Kansas are all undefeated. Here are the number of games remaining on their schedules against teams ranked in the Top 25: New England lost right to claim moral superiorityupdated: Fri Nov 09 2007 13:37:00

The NFL's new villain started out as a goody goody.

International business etiquette 101updated: Tue Sep 11 2007 12:43:00

In Spain, a business dinner will last well into the early morning hours -- many restaurants don't even open until 9 p.m. and don't get busy until 10 or 11 p.m.

Fortune: Friends on CrackBerry? Miss Manners' adviceupdated: Thu Sep 06 2007 06:57:00

Dear Annie: I am a recent law-school graduate and, though I'm not yet working at a law firm, I have friends who are. I understand that things in international firms happen 24/7, 365 days a year, and I want to be as supportive of my friends' careers as I expect them to be of mine. My question is, to what degree in social settings, on a regular basis, should friends be checking their BlackBerrys, and at what point should I say something? What's rude and what's truly necessary? -Bored in BlackBerryLand Who's to Blame for a Katrina Tragedy?updated: Wed Aug 15 2007 16:45:00

The owners of a New Orleans nursing home go on trial for the deaths of 35 nursing home patients who weren't evacuated

Where are your high-tech manners?updated: Tue Jul 03 2007 07:45:00

Just because you live in a high-tech world doesn't mean your manners can sink to new lows when using your personal technology, experts say. Things to do, people to seeupdated: Wed May 16 2007 13:55:00

Baseball -- well, sport -- has never before had such a tricky problem of etiquette. Where is Emily Post when we need her? Calling Miss Manners. Just how are we supposed to behave when Barry Bonds breaks Henry Aaron's record? You da man-crush!updated: Fri Mar 02 2007 12:50:00

The great thing about Honda Classic week is that there is never anything meaningful to ruminate on, allowing me to do some long-overdue housekeeping of my inbox. Sifting through weeks' worth of e-mails, I was overcome by the outpouring of love from so many readers. Scott Gamache of Boca Raton, Fla, sent this valentine: "No question, just a statement: you are full of sh--." Hey, Scott, back atcha!

How to raise a compassionate childupdated: Tue Jan 02 2007 13:13:00

While rummaging through an old box, my daughter, Claire, came across the stuffed bear I'd had when I was her age, a deeply loved creature named Teddy. "How come Teddy has no fur?" she asked. "Why doesn't she have eyes?" I explained that my cousin's dog had chewed up Teddy when I was a kid. She was aghast.

Are you the ugly American?updated: Tue Oct 31 2006 13:01:00

Certain actions -- whether stemming from ignorance or arrogance -- will brand you a jerk. Experts offer advice to avoid the 10 most common faux pas among travelers.

Shortcuts: Getting a seat in rush hourupdated: Tue Sep 26 2006 04:23:00

(CNN) -- How to beat the commuter zombies and get a seat in the rush hour -- without getting old or pregnant.

Ivins: Cow whisperers against the warupdated: Thu Aug 31 2006 10:59:00

I know it's bad form to brag, but I am now a graduate of Texas A&M University, and you can't stop Aggie pride. I became a diplomee of the great institution in College Station after successfully completing the three-day short course in beef cattle this summer. I specialized in forage management and graduated "Quel fromage!" meaning "avec distinction."

How not to be the ugly Americanupdated: Tue Aug 22 2006 09:58:00

Dr. Jeanette Martin recalls conducting cultural training with a group of Japanese workers in Memphis, Tennessee, a few years ago when one of the attendees approached her warily.

Tips to avoid getting lost in translationupdated: Tue Jul 18 2006 09:00:00

American businesspeople have it pretty easy, at least in terms of communicating when doing business abroad.

Surviving the etiquette minefieldupdated: Tue Mar 21 2006 12:13:00

Thinking about giving a Japanese business partner a gift bearing the words "made in China", or ordering an Italian colleague an after lunch cappuccino? Think again.

Money Magazine: Eating on the jobupdated: Tue Jan 24 2006 15:53:00

You douse a key client with bouillabaisse.

Where are your wireless manners?updated: Mon Oct 17 2005 10:11:00

The only thing advancing quicker than wireless innovation may be the rudeness of the people using the technology, experts say.

Culture clubupdated: Tue Mar 08 2005 14:57:00

Doing your homework before you travel to your destination can go a long way toward avoiding cultural blunders and clearing the language barrier, making for a more enjoyable visit.

Aragones unhappy with Spain rulingupdated: Wed Mar 02 2005 05:13:00

Spain coach Luis Aragones believes he has been unfairly treated after a Spanish football federation decision to fine him over a comment about Arsenal star Thierry Henry and remarks about Britain's colonial past.

How to practice cubicle courtesyupdated: Wed Sep 29 2004 08:21:00

Let's play "Pyramid" for a minute. You know, the game where one person hands out clues and the partner has to guess what they have in common.

Our European Questupdated: Mon Apr 26 2004 03:04:00

If you are anxious to see much of the Soviet-style Eastern Europe, then Prague and the Czech Republic are probably not the places to be. The difference between the two old states of Czechoslovakia is very noticeable indeed.

Travel stress reaches new heightsupdated: Thu Mar 18 2004 05:10:00

As the world's major hubs become bogged down with more security checks and with more travelers returning to the skies, jet stress is being driven to new heights.

Fortune: The MVP Of Late Night To Jay Leno, show business is no joke: Inside the workaholic, high-octane, semi-obsessive, updated: Mon Feb 23 2004 00:01:00

All night long the fax machine at Jay Leno's house spits out jokes. It delivers jokes about President Bush, the Democrats who want to unseat him, Martha Stewart, Michael Jackson and his sister Jane...

Fortune: Mad at Cowupdated: Mon Jan 26 2004 00:01:00

A friend and I shared a steak the other night. It was a very good steak. Rare. Juicy. Black on the outside and a nice, deep pink in the center, with a crunchy crust of fat around the edges. No, wai...

Fortune: If These Boardroom Walls Could Talk...updated: Mon Nov 18 2002 00:01:00

The New York Stock Exchange now wants boards of directors to meet without their CEOs. What should they be doing in there?

Fortune: Charmed, She's Sureupdated: Mon Mar 18 2002 00:01:00

Sometimes the stickiest business situations occur outside the office. What, for instance, should you do if your boss accidentally takes your roll at dinner? To answer this and other pressing etique...

FSB: The Perfect Business Lunch Muzzle your cell phone and go easy on the vino.updated: Sun Jul 01 2001 00:01:00

Let's not pretend that knowing how many tines are in a fish fork (three) and how many are in a luncheon fork (four) is really important. Let's not declare your business lunch a failure if you drag ...

Fortune: Peter Post updated: Mon Jul 10 2000 00:01:00

As the author, with his sister-in-law Peggy Post, of The Etiquette Advantage in Business, Post updates the work of his great-grandmother Emily Post. The book touches on everything from proper casua...

Fortune: Truth and Consequences--And the Perils of Surly Serviceupdated: Mon May 29 2000 00:01:00

DEAR ANNIE: I am interviewing for a management job at a FORTUNE 500 company that will investigate my background, and I'm afraid of what it might find. About three years ago I was on my way home fro...

Fortune: Readers Weigh In On Rudeness and Speechmakingupdated: Mon Jan 10 2000 00:01:00

My, my. There seem to be an awful lot of job seekers out there who, like "Peeved" (Nov. 22), endure several rounds of interviews, sometimes with psychological testing thrown in. Then they wait to h...

Fortune: What I Learned On My Summer Vacationupdated: Mon Sep 27 1999 00:01:00

My kids have just gone back to school. I'm back from vacation with the wife. So hello again.

Fortune: Etiquette Training For Geeks Here's how techies learn which fork to use, and that "potty run" are not words to use at the dinnerupdated: Mon Jun 22 1998 00:01:00

You're a dirt-under-the-toenails Silicon Valley technogeek, and you've just come up with an idea that's sure to reap billions--or at least a quick hundred million. But before you make the rounds wi...

Fortune: How Do I Say Thanks For The Options?... What's The Netiquette For An Online Job Search?updated: Mon Mar 30 1998 00:01:00

DEAR ANNIE: I just started a new job, and as part of the compensation package I got some stock options. I recently discovered that my immediate superior fought hard to get me these options, and I w...

Fortune: SAVING THE WORLD CRABS WITH MISS MANNERSupdated: Mon Sep 09 1996 00:01:00

Say what you will about Miss Manners, she is definitely not a fool.


THERE ARE ALL SORTS of ways to grade a chief executive. Look at his return on equity. Calculate his return on investment. Take quarterly note of his earnings growth. Rank him against his peers. Ran...

Fortune: THE DECLINE OF OFFICE MANNERSupdated: Mon May 31 1993 00:01:00

Phone calls not returned? Faxes left unanswered? Appointments showing up late? Today's office manners, it seems, have become just horrendous. Why all the incivility? After a decade of corporate dow...

Fortune: HOW TO KARATE A COLD-CALLER updated: Mon Dec 16 1991 00:01:00

When a stranger calls wanting to sell you securities, you can, of course, simply hang up. But mother taught you to be polite, and so you wind up trying some riposte that sounds cunning to you but f...

Fortune: SECRETS OF GREAT SECOND BANANAS Rather than be CEO someplace else, three tough executives each chose to operate as No. 2 at winnupdated: Mon May 06 1991 00:01:00

ROBERTO GOIZUETA, now celebrating his tenth anniversary as chairman and CEO of Coca-Cola Co., still recalls the evening of February 14, 1980, as a crucial moment in his career -- and in the history...

Money Magazine: The New Rules for GIFT GIVING From birthdays to weddings, Father's Day to Christmas, here's our definitive guide to gift etiquetupdated: Thu Nov 01 1990 00:01:00

Try this on: you've decided to scale back your holiday hoopla this season by spending less on gifts, giving more to charity and getting closer to the Tspirit of yuletide past. Joy to the world seem...

Fortune: MISS MANNERS ON OFFICE ETIQUETTE Wherein the doyenne of social graces proffers her advice on office romance, business travel, loupdated: Mon Nov 06 1989 00:01:00

HAVE YOU ever wondered whether you should invite the boss home for dinner, or what to say when you're late to an important business meeting? If you have, you may need help from Miss Manners. This h...

Fortune: FORTUNE Magazine contents page NOVEMBER 6, 1989 VOL. 120, NO. 11 updated: Mon Nov 06 1989 00:01:00

MANAGING/Cover Story 34 P&G REWRITES THE MARKETING RULES Peerless promoter Procter & Gamble is making ''watershed changes,'' says CEO John Smale. It is speeding decisions and getting closer to the ...

Fortune: Don't be a boorupdated: Mon Mar 14 1988 00:01:00

The next time you attend a social dinner, do not, whatever you do, whip out your business card and hand it across the table. ''That is so crass and so bad,'' admonishes Letitia Baldrige, 62, author...

Money Magazine: The Six Rudest Restaurants in America MONEY nominates the most insufferable, where gratuitous putdowns and uppity tabs are the hupdated: Thu Oct 01 1987 00:01:00

Jules Kabat was delighted. The maitre d' at the Ivy, one of the haughtiest of haute cuisine hangouts in Los Angeles, had seen fit to seat Kabat, a local lawyer, and his three companions next to the...

Fortune: THE RIGHT THING Unsure about business etiguette? A mentor offers counsel on sock length and much, much more.updated: Mon Dec 09 1985 00:01:00

We live in perilous times, but I never realized how perilous until I read Letitia Baldrige's Complete Guide to Executive Manners (Rawson Associates, $22.95). Like every business author of recent ye...

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