Complete coverage on

Hotels

Hotel guests across the continent are not happy. At least that's the conclusion from a survey released Wednesday by J.D. Power and Associates.

Latest Stories

Would you pay for hotel Wi-Fi? You have your sayupdated: Tue May 01 2012 05:25:00

We asked what you thought about hotels charging their guests to access Wi-Fi. As the subsequent influx of tweets and story comments showed, the issue generates strong and often divisive opinions.

8 tools for finding the perfect hotel updated: Thu Mar 22 2012 10:42:00

If you book hotels online, it's time to face facts: Your favorite travel website probably isn't cutting it. In the past decade, some of the best-known travel sites have lost their fastball.

Five Fido-friendly getawaysupdated: Wed Mar 21 2012 10:02:00

Hotels have reached new heights of "hos-pet-ality," offering perks like gourmet treats, designer dog beds, scratching posts, chew toys and pet massage. But that level of pampering isn't essential to a great getaway for you or your pooch. Pick the right place to stay, select a few outdoor-table restaurants, choose some dog-friendly outings and there's no reason Fido has to spend your next trip at the kennel.

Women-only hotel floors tap boom in female business travelupdated: Tue Mar 20 2012 12:54:00

Walk into a room on the 17th floor of Copenhagen's Bella Sky Hotel and you'll be greeted by soft rose and burgundy toned colors, fresh flowers, fruit smoothies, fashion magazines, and a bathroom stocked with exclusive products, including day and night moisturizers.

11 new hotel wondersupdated: Wed Mar 14 2012 10:56:00

If the best architecture aims at eternity, to paraphrase famed English architect Christopher Wren, then these new hotels are bound to be immortal.

Restorative travel to feed your soulupdated: Tue Feb 28 2012 17:44:00

You aren't heading to the gym anymore. That balanced dinner with veggies and grains seems not so appealing. And those New Year's resolutions? Who can remember what they are, let alone what you have failed to keep doing?

Hop to it for leap year travel dealsupdated: Fri Feb 24 2012 16:41:00

An extra day once every four years doesn't really give travelers much more time to play, but it's an excuse for the hospitality industry to create special Leap Year travel offers. (Each year is actually 365 days plus about 6 hours. An additional day is added to the calendar every four years to keep the calendar in sync with the seasonal year.)

How to score the best hotel roomsupdated: Mon Feb 06 2012 09:04:00

I was recently given the option of paying about $20 more for a hotel room in New York City with a skyline view. It put me at eye level with the Chrysler Building, and as the sun went down and the city lights began to twinkle, I savored every beautiful minute knowing I'd made a smart choice in paying just $20 for a million-dollar view.

Buffalo hotels bristle at Tom Brady jabupdated: Thu Feb 02 2012 12:19:00

It looks like New England Patriots quarterback Tom Brady underestimated Buffalo when he took a jab at the upstate New York city's hotels Wednesday.

Is Brady about to become best QB ever?updated: Thu Feb 02 2012 12:19:00

If the Patriots beat the Giants in Super Bowl XLVI, should Tom Brady be considered the greatest quarterback of all time?

New York City on saleupdated: Thu Dec 29 2011 17:07:00

As families head home after the holidays and children return to school, New York City is on sale for travelers willing to brave the cold temperatures in exchange for lower prices.

Savvy travelers can still find deals in the new yearupdated: Thu Dec 29 2011 07:36:00

With all the signs pointing to travel costs rising in the New Year, what's the money-conscious traveler to do? You can still cut expenses if you strategize ahead of time, whether your travel dates and destinations are fixed or not.

Hot springs: From the most luxurious to the simply historicupdated: Wed Dec 21 2011 07:38:00

There's nothing like soaking in the hot springs while soaking in the culture of a place that loves its bathing. If you're traveling first class, why not head to Japan or Iceland to enjoy a country whose people celebrate the waters and can pinpoint their various healing properties?

Clinton Foundation facilitates $45 million Haiti hotel deal updated: Mon Nov 28 2011 19:28:00

Two years after a 7.0-magnitude earthquake leveled Haiti's capital, a deal brokered by former President Bill Clinton's charitable foundation will add new lodging for aid workers and other travelers to Port-au-Prince -- in the form of a $45 million hotel.

Is Black Friday the best day for deals?updated: Mon Nov 28 2011 08:59:00

HLN Money Expert Clark Howard and Jennifer Westhoven talk about Black Friday 2011.

Five don't-miss Black Friday and Cyber Monday travel dealsupdated: Mon Nov 28 2011 08:59:00

Go bargain hunting on the Friday and Monday after Thanksgiving and it could be the start of a beautiful vacation.

Money Magazine: Holiday travel: 3 hotel dealsupdated: Fri Nov 04 2011 19:33:00

Hotel room prices, on average, are up 5% over last year, but these destinations are shaping up to look like real deals in late December.

The dirty truth about hotel ratingsupdated: Mon Aug 29 2011 16:23:00

When Americans think of "five star" hotels, they conjure up images of on-site spas, white-gloved service, and pillow menus. That's no surprise, given that the dominant rating systems in the U.S. are two of the most trust-worthy on the planet -- Forbes and AAA.

Crash course with a Priceline newbieupdated: Fri Aug 05 2011 08:11:00

I'm really late to the Priceline party.

Get the most out of your travel buckupdated: Fri Aug 05 2011 08:11:00

Sites like Priceline and Hotwire are known for deals but how do you know you're getting one? CNN's Alison Kosik reports.

People.com: Justin Bieber & His Dad Bond over Ultimate Fighting & Room Serviceupdated: Fri Jul 08 2011 14:50:00

• Justin Bieber and dad Jeremy enjoyed some father-son bonding time in Las Vegas, where the guys headed up to the penthouse suite at the Paradise Tower inside Sin City's Hard Rock Hotel & Casino. They were in town for the UFC figh - and they must have worked up quite an appetite together. Afterward, they ordered up lots of room service, including pizza, chicken wings, garlic knots, churros and more.

World's most scenic cruisesupdated: Wed Jun 22 2011 09:20:00

No matter how many times he steers the 450-passenger Seabourn Sojourn through Norway's Lofoten Islands, captain Hamish Elliott eagerly anticipates his favorite point: the entrance to Trollfjord, a fairytale-like landscape with towering cliffs on either side.

Money Magazine: Luxury hotels on a motel budgetupdated: Fri Apr 29 2011 09:51:00

Think you can't swing a stay at a hotel with Egyptian cotton sheets, a chocolate on the pillow, and round-the-clock concierge service?

Last-minute royal wedding rooms for every budgetupdated: Fri Apr 15 2011 12:40:00

In only two weeks, an estimated 600,000 people will descend on London for one of the most anticipated royal events -- the wedding of Britain's Prince William to long-time love, Kate Middleton.

World's best golf destinationsupdated: Tue Apr 05 2011 13:00:00

Each year around this time, golf clubs are summoned from cold garages and basements into living rooms while their owners begin plotting a new season in the sun.

9 great places to be a recluseupdated: Wed Feb 23 2011 08:08:00

If hell is other people, maybe you can find heaven where other people aren't.

CNNMoney: Starbucks coming to 500,000 hotel roomsupdated: Tue Feb 15 2011 13:52:00

Starbucks said Tuesday that it will begin offering ground coffees for use in hotel room brewers as part of a plan to expand its presence in the "single-serve" market.

9 ultra-luxe spa getawaysupdated: Wed Feb 09 2011 08:53:00

Want to get away and get fit? Try one of these luxury spa resorts.

Money Magazine: Value vacations for the whole familyupdated: Thu Jan 27 2011 17:35:00

Wouldn't it be great if your next big vacation could include your entire family -- as in, three or four generations?

Davos hotel hit by small blastupdated: Thu Jan 27 2011 10:53:00

There was a "little explosion" Thursday at the Post Hotel Morosani in Davos, Switzerland, which is hosting the high-powered annual World Economic Forum this week, police there said.

People.com: Lindsay Lohan's Post-Rehab Life: Room Service, Workouts & a Fender Benderupdated: Thu Jan 06 2011 13:11:00

The actress denies she's looking for a new place away from Samantha Ronson

New York City draws 48.7 million tourists in 2010updated: Tue Jan 04 2011 19:39:00

So much for an economic downturn.

Ancient Roman landscape unearthed near Londonupdated: Thu Nov 18 2010 10:37:00

Archaeologists have uncovered an ancient Roman landscape beneath a park in west London, with a Roman road, evidence of a settlement, and unusual burials among the finds.

People.com: Chilling Details of Case Against Ex-Survivor Producer Bruce Beresford-Redmanupdated: Wed Nov 17 2010 14:13:00

Mexican officials make their case for arresting Bruce Beresford-Redman in his wife's April death

Hilton agrees to improve facilities for the disabledupdated: Tue Nov 09 2010 16:55:00

The Hilton hotel chain has reached an agreement with the federal government to make changes in about 900 hotels nationwide to further accommodate guests and visitors with disabilities, the Justice Department announced Tuesday.

Debunking the myth: The cost of Obama's trip to Asiaupdated: Sat Nov 06 2010 07:35:00

It's a story that originated from a single, unnamed sourced in India -- but it quickly gained momentum, spreading like wildfire among critics of the Obama administration in the United States and eventually, the airwaves.

Best new boutique hotels under $150updated: Thu Oct 28 2010 10:17:00

We scoured the globe for the 20 best new boutique hotels under $150. You'll meet the owners; you'll kick back on your own private balcony; you'll eat homemade granola each morning; you'll never want to leave.

Appetite grows for free hotel breakfastsupdated: Wed Oct 20 2010 07:47:00

To ensure a happy hotel guest, offer excellent service, provide a comfortable bed and never, ever underestimate the power of a free bagel: After a good night's sleep, many travelers these days are expecting -- and receiving -- a good breakfast.

Spain awaits Michelle Obamaupdated: Wed Aug 04 2010 11:27:00

CNN's Al Goodman previews U.S. first lady Michelle Obama's upcoming visit to Spain.

Michelle Obama and daughter arrive in southern Spainupdated: Wed Aug 04 2010 11:27:00

U.S. first lady Michelle Obama and her youngest daughter, Sasha, 9, arrived Wednesday on Spain's southern Mediterranean coast for a vacation with friends at a luxury hotel here.

Specialty travel sites offer luxury for lessupdated: Thu Jun 17 2010 12:34:00

Frederick Shilmover was surfing the web for the perfect vacation when he made the impulsive decision to buy a trip out West on luxury deal site Jetsetter.com.

Disney and deluxe digs in Orlandoupdated: Mon May 24 2010 17:10:00

Orla Duffy brought her three daughters to Orlando for a "girls' weekend" but they weren't planning to ride a single roller coaster, or even set foot in a theme park.

Smuggling Fido into your carry-onupdated: Thu May 13 2010 10:35:00

There's an unwritten rule in travel journalism that any story about pets on planes must contain at least one Chihuahua anecdote. I know, because I've written many of them. So let's get right to Charlotte Coan and her travel companion, Cricket.

Mixed outlook for vacation pricesupdated: Thu Mar 25 2010 09:09:00

There's good news and bad news for Americans itching for a change of scenery in 2010.

Earthquake shakes Cuba; no reports of damage yetupdated: Sat Mar 20 2010 16:00:00

A 5.6-magnitude earthquake shook Cuba on Saturday.

People.com: Erin Andrews's Peephole Stalker Gets 2 1/2 Years in Prisonupdated: Tue Mar 16 2010 11:27:00

Michael David Barrett posted a nude video of the ESPN reporter and DWTS contestant on the Internet

Bunker down in a crazy golf hotelupdated: Mon Jan 18 2010 11:26:00

Golf is a game which lends itself to luxury stays in swanky resorts, so not unnaturally the accommodation offered in its hotels and clubhouses is often of the highest standard with cutting edge architecture and design to the fore with no expense spared.

Gossip Girl slept hereupdated: Sun Jan 10 2010 09:31:00

Kate Ryan's fiancé will not let her live down the fact that she chose a hotel for their weekend getaway from Philadelphia, Pennsylvania, to New York based on the teenage drama "Gossip Girl."

People.com: How Russell Brand Proposed to Katy Perryupdated: Thu Jan 07 2010 12:30:00

It took an elephant ride and a ring hidden in flowers in India to do the trick

Follow Friday: Tweets about planes, errant pilotsupdated: Fri Oct 30 2009 11:11:00

This week's news of the Northwest Airlines pilots who overshot their Minneapolis destination by 150 miles because they were reportedly using laptop computers is only the latest aviation story to captivate audiences.

An unmade bed -- and no place to goupdated: Thu Oct 29 2009 13:43:00

When Erin Hott checks into her hotel, she's shown to a room with an unmade bed. When she asks for clean sheets, an employee tells her they can't change her linen until the next day. And if she doesn't like it, she can find another hotel, but she'll still have to pay for her room. Whatever happened to customer service?

Double trouble with my hotel pointsupdated: Sat Oct 24 2009 10:45:00

Nicholas Czapor books four Hilton hotel stays through a double points promotion. But the points never show up in his account, and now Hilton is offering him only a fraction of the promised award. Can it do that? And what recourse, if any, does Czapor have?

Best affordable fall adventuresupdated: Sat Oct 24 2009 10:04:00

The changing leaves are just one lure for outdoor adventurers during the fall season. The tourist crowds of July and August have dissipated, and in many spots, the blistering summer heat has passed. And happily, an abundance of premier tour operators offer ready-made autumn adventures that are relatively easy on the wallet. They bring expert guides and top-quality gear and arrange all meals and accommodations -- you just bring your thirst for adventure.

Bed and breakfast successupdated: Thu Sep 03 2009 12:20:00

CNN's Gerri Willis introduces us to a bed and breakfast town on the rebound, thanks to help from fellow businesses.

Small businesses benefit from working togetherupdated: Thu Sep 03 2009 12:20:00

Travel to Litchfield County, Connecticut, and you'll find a community dotted with bed and breakfasts like the one Dean and Jean Marie Johnson purchased five years ago in the town of Norfolk.

Hey, that's not the hotel I bookedupdated: Tue Jun 30 2009 10:01:00

Donna Savic thinks she has a reservation at the Barcelo Maya Palace in Cancun, Mexico. She's wrong. Orbitz booked her at a smaller, lower-rated hotel on the same complex. What now?

Fortune: Touchscreen trend takes offupdated: Mon Jun 29 2009 10:07:00

Touchscreen technology is having a golden moment.

Fortune: Marriott gets a wake-up callupdated: Thu Jun 25 2009 10:10:00

Next time you order breakfast at a Marriott, you may notice something new about the bacon. Instead of being served in identical six-inch strips, it now comes in an assortment of sizes. That's because senior executives of Marriott, after sampling four or five varieties of bacon in a blind taste test, found that an irregular cut, which costs less, tastes just as good as the rectangular slices traditionally served in the company's hotels.

Five great travel booking sitesupdated: Fri Jun 19 2009 12:38:00

The following five sites have proven the most consistently useful for the editors of Budget Travel, who do thousands of searches a year.

How to avoid hidden hotel feesupdated: Mon Jun 15 2009 09:10:00

These days, it's not unheard of for hotels to charge $15 for a mini-bar diet Coke, $40 for access to the gym, or $45 for rush laundry service. (Alas, these are actual fees on T+L editors' receipts.) But there's good news ahead: the extra charges are expected to decrease by six percent this year as hotels and resorts compete to attract guests.

People.com: INSIDE STORY: David Carradine's Final Daysupdated: Sun Jun 07 2009 17:08:00

Before his shocking death, the actor appeared happy and "full of life" while in Thailand

China quarantines U.S. school group over flu concernsupdated: Thu May 28 2009 21:40:00

A group of students and teachers from a Maryland private school have been quarantined in China because of swine flu concerns, a school spokeswoman said Thursday.

Mexico's battered image yields travel dealsupdated: Tue May 26 2009 22:41:00

Mexico's tourism industry has endured some brutal punches this year.

When in doubt, barterupdated: Mon May 25 2009 10:41:00

Short on cash, people are offering to paint houses and balance books in exchange for a free room or flight. Here's how three creative travelers pulled it off.

7 charged in alleged prostitution ring on Craigslistupdated: Wed May 20 2009 18:16:00

New York authorities indicted seven people accused of running a prostitution ring on the Web site Craigslist, the state's attorney general announced Wednesday.

Hong Kong hotel guests freed from flu quarantineupdated: Mon May 11 2009 04:14:00

Waving and cheering like survivors of some kind of disaster, 200 guests of a Hong Kong business hotel who were confined for a week due to a swine flu scare left the building Friday.

Hong Kong quarantine liftedupdated: Mon May 11 2009 04:14:00

Hotel guests are relieved to be freed after being quarantined due to the swine flu outbreak. CNN's Pauline Chiou reports

Fortune: Road warrior: packing light, stylishlyupdated: Thu May 07 2009 11:43:00

Known in salon circles from the time she was 18, Sally Hershberger got the country's attention when she was asked to style First Lady Hillary Clinton's hair for a Vogue photo shoot. Ever since, Hershberger and her scissors have tamed the manes of Donna Karan, Nora Ephron, Jerry Bruckheimer, and even George and Laura Bush.

Fortune: Trouble in travel landupdated: Wed May 06 2009 12:08:00

Class-action lawyers are offering cash-strapped municipalities a new way to fill their dwindling coffers: sue online travel companies like Expedia, Hotels.com, Orbitz, Priceline and Travelocity.

Outbreak bad luck for one Hong Kong businessupdated: Tue May 05 2009 03:44:00

In the world of business -- where book titles like "Only the Paranoid Survive" thrive -- successful executives hope for the best but plan for the worst.

Tokyo: Stay in styleupdated: Tue Apr 28 2009 04:05:00

From luxury hotels in colossal tower blocks to traditional "ryokan" and functional capsule hotels, there's plenty of variety in Tokyo's hotel scene.

Forget the recession, live like a rock star in new hotelupdated: Sun Apr 26 2009 22:41:00

London's newest hotelier Mark Fuller is showing commendable bravado for someone about to open a luxury hotel during a global recession.

Luxury hotels in balancing act with price, imageupdated: Fri Apr 24 2009 09:46:00

A year ago, employees at Boiron, a medical manufacturing company, wined and dined at the Ritz-Carlton Golf & Spa Resort overlooking the picturesque bay in Rose Hall, Jamaica, for their annual retreat.

Have a green stayupdated: Tue Apr 21 2009 10:45:00

In the lodging world, green has gone mainstream. Once chided for being wasteful, the big hotel chains are now constantly trying to one-up each other with smart eco-design upgrades and stringent water and energy conservation policies.

Luxury hotel launch red carpets over recessionupdated: Wed Apr 08 2009 09:51:00

Hours after G-20 leaders agreed to a trillion-dollar bailout of the world economy in chilly London, one of the world's most flamboyant hoteliers opened his latest luxury hotel in sunny South Africa.

People.com: David Cook Tells Overly Aggressive Fans to Back Offupdated: Tue Mar 24 2009 13:35:00

Threatening to take "preventative measures," the Idol champ condemns people calling his hotel room

Fortune: The Applebee's of haute cuisineupdated: Mon Mar 23 2009 07:21:00

Watching Jean-Georges Vongerichten working out the kinks on the afternoon before he opens his latest restaurant, you might think Market by Jean-Georges was his first. As the chef walks through the kitchen, perched above Vancouver, British Columbia, in the new Shangri-La tower, his team is stirring sauces and filleting whole fish. The restaurant's manager swings by to report on the servers' uniforms. "I had to send them back," he says. "The shirts were too translucent."

Traveling to Hawaii on the cheapupdated: Tue Mar 17 2009 09:37:00

In an attempt to be frugal amid the economic downturn, Karl Stetson and his family in Seattle, Washington, planned to skip their annual trip to Hawaii.

Find chic city hotels for lessupdated: Mon Feb 23 2009 13:10:00

What would you expect to pay for accommodations in a palatial, elegantly decorated suite in one of London's most famously posh neighborhoods?

Beijing hotel burnsupdated: Thu Feb 12 2009 23:00:00

Fire engulfs a 40-story luxury hotel in Beijing. CNN's Emily Chang reports.

The look of luxe in Beijingupdated: Tue Feb 10 2009 23:47:00

Enwei Lien's job title belies the unusual duties he has performed in the past few months.

Chinese broadcaster sorry for deadly hotel fireupdated: Tue Feb 10 2009 22:46:00

A Chinese television station has apologized for Monday's massive fire at an unoccupied luxury hotel that killed a firefighter and wounded seven other people.

Witness: Top of Beijing luxury hotel 'exploding'updated: Mon Feb 09 2009 22:03:00

A massive fire engulfed a newly constructed, unoccupied luxury hotel in central Beijing on Monday night as crowds watched a nearby fireworks display marking the end of Lunar New Year celebrations.

Fire engulfs Beijing hotelupdated: Mon Feb 09 2009 22:03:00

iReporter Cameron Hammond shot this video of fire engulfing the newly constructed Mandarin Oriental hotel in Beijing.

In hard times, you can bet on Vegasupdated: Mon Feb 09 2009 08:20:00

A trip to Vegas might sound like a gamble, but deep discounts make it a better bet than it's been in years.

Top 10 romantic island innsupdated: Fri Feb 06 2009 13:38:00

Leave behind the mainland and sneak away to these heavenly hideaways.

Spain's chic hotel chainsupdated: Fri Jan 30 2009 10:42:00

Thanks to a vibrant design culture and growing tourism industry, Spain now has some of the best boutique hotels on the continent -- including a recent wave of hotel chains that's making chic accommodations affordable.

London: Where to stayupdated: Thu Jan 08 2009 07:40:00

Accommodation in London is extortionate, with a dearth of decent budget options. But once you've resigned yourself to paying top dollar, you'll find there is no shortage of quality hotels.

Seattle: Where to stayupdated: Thu Jan 08 2009 06:33:00

There's a good range of accommodation in Seattle, with an emphasis on hotels geared towards the business traveler. With Microsoft's HQ based just across Lake Washington, Seattle has long been at the forefront of new technology and unlike most cities, many of its hotels offer free wi-fi.

Where to stay in Malmoupdated: Wed Jan 07 2009 11:15:00

From modern comfort to budget hotels, there are several options for centrally-located accommodation in Malmo.

The Good Book in the bedside tableupdated: Fri Dec 12 2008 05:57:00

The iPod dock, yoga charts and branded scents may come and go, but one item has remained constant in hotel rooms worldwide: the Gideon Bible.

We recommend