A new rule requiring airlines to include government taxes and fees in their advertised price is continuing to cause turbulence in the travel industry -- and a congressman said Monday he'll introduce a bill to overturn it.
Never mind that you're probably still recovering from holiday travel and may have no interest in heading to another airport. Faced with a traditional post-holiday lull in travel, several airlines are hoping their New Year's sales will lure travelers back into the air at a discount.
Angry Verizon Wireless customers took to chat forums and social networks on Thursday after the company said it would begin to charge customers $2 for making one-time bill payments online or by phone using a credit card.
U.S. airlines make billions of dollars in fees for check-on luggage, refreshments and other services formerly included in ticket prices, but consumers have a hard time figuring out how much they'll pay in total to fly, a congressional committee heard Wednesday.
Christina Stansbury's fiance is headed to Las Vegas with his best man for a bachelor party. Or are they? When they get to the airport, it turns out their airline has stopped flying to Sin City, and now their online agency is balking at a refund. Can this trip be saved?
On a nonstop flight to Las Vegas, Spirit Airlines loses Michael Germano's checked luggage. He files a missing luggage report and a lost luggage claim, but the airline is ignoring his requests for compensation. What's going on, and how can Germano get Spirit to respond?
When a major storm hits the Caribbean, most airlines and hotels eventually wind up waiving the usual restrictions so that customers can change or cancel their plans free of charge. But because policies have traditionally been announced on a case-by-case basis -- and at the last minute -- you had little choice but to wait and cross your fingers. Now, after two brutal hurricane seasons, a few airlines and tour operators have taken steps to ease travelers' concerns.